New Reviewer
Constance H Rgo
I need to cancel ASAP
1.0
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I go on the website to find out how to cancel I keep getting sent back to on skillshare website. I tried to search it on the website nothing comes up. I called customer service the message says the same thing it's an endless loop back to the website I'm not getting anywhere close canceling!!!
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#3861945 Review #3861945 is a subjective opinion of poster.
Location
Hubertus, Wisconsin
Pros
- Con
Cons
- Youtook my money
- Difficulty getting your money back when you want to cancel
Loss
$179
Preferred solution
Full refund
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MaseSwin
Unauthorized charge to card
4.0
Rating Details
Exchange, Refund and Cancellation Policy
Close
I was under the impression I was signing up for a monthly subscription, not an annual subscription. I believe when I first contacted you guys about this it was before your two week non-refundable agreement, so all I'm looking for is a refund for the $165 charge on my debit card and continue with the usual monthly subscription. I apologize for my absence when you guys contacted me, I was a bit occupied with my job. I'm hoping we can resolve this still
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#3856841 Review #3856841 is a subjective opinion of poster.
Location
Los Angeles, California
Loss
$165
Preferred solution
Full refund
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Haritha G K of Coimbatore, India
1 year membership is not activated but I paid for it
I have paid Rs 1923.60 for 1 year membership. But I have not been given any access to the videos as membership . If I click the video it leads me to the payment page . So where did my money go , where did it all go? I have logged in using my email id but I 'm not getting access to 1 year membership
User's recommendation: If it works go for it.
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#3853635 Review #3853635 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
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Jordan J Tlv
Billing issue
When I signed up for Skillshare I was under the impression that I would be charged eight dollars a month because that was what was advertised and I just received a bill for $100 so I was wondering how I go about getting a refund
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#3849141 Review #3849141 is a subjective opinion of poster.
Location
Braselton, Georgia
Pros
- Wide range of classes
Cons
- Company policies and greed for membership money
Preferred solution
Full refund
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Jerrell S Dqz
To stop payment
Stop trying to take 165 out of my account I never authorized use of my account to Skillshare..I need my money returned
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#3846881 Review #3846881 is a subjective opinion of poster.
Location
Sydney, New South Wales
Cons
- Possibly scam
Loss
$165
Preferred solution
Full refund
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Suhani Dlc
I am asking for a refund
Hi. I was signing up for a class. Unfortunately I did not see the class I needed. By then my payment information was taken.. Now I am learning that the payment is for membership subscription. I humbly asked for a refund Thank you
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#3796865 Review #3796865 is a subjective opinion of poster.
Location
Kissimmee, Florida
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Beth T Hif
Requested
4.7
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Update by user Jul 06, 2022
I was ultimately able to unsubscribe. My question has been answered.
Original review posted by user Jul 06, 2022
I simply couldn't find how to unsubscribe on Skillshare website. I love Skillshare: an incredible number of tutorials and classes in many, many areas. Though I am so happy with Skillshare, I am unable to continue on to a paid membership at this time. As my personal situation returns to normal I will be subscribing again to Skillshare.
User's recommendation: Skillshare is inspiring and high quality. Check it out. You will be glad you did!
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#3736103 Review #3736103 is a subjective opinion of poster.
Pros
- Great courses
Cons
- Not easy to unsubscribe
Preferred solution
Nothing. I was simply having difficulty finding how to unsubscribe on the Skillshare website. Due to personal circumstances, I am unable to continue on to a paid membership at this time.
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Bella I Lab
Inactive account
Hi I paid for an annual account in October, 2021. And I should be able to access it until October, 2022; But its saying I need to rejoin & pay again... The email associated with that account is 1bellaei@***.com Thanks! -Bella I
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#3724229 Review #3724229 is a subjective opinion of poster.
Location
North Hollywood, California
Loss
$170
Preferred solution
Get account access
New Reviewer
Lynn R Tmq
Unauthorized yearly membership
1.0
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Apparently someone used my information to buy this membership a year ago and I didnt catch it. I was charged again this year $167. PayPal wont back me. I want my money back!
User's recommendation: No clue.
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#3709812 Review #3709812 is a subjective opinion of poster.
Location
Toledo, Ohio
Loss
$285
Preferred solution
Full refund
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Morgan P Etf
Refund Exception
I signed up for Skillshare without intending to. I didnt think I had because I kept getting messages encouraging me to become a member. I tried numerous ways of checking and could not get information. I had great difficulty navigating the site. I am recently unemployed, with care of an adult disabled child. I see that I was billed for an entire year yesterday. I cant emphasize enough how much I cant afford this. Please consider making a one time exception to your refund policy. Sincerely, Morgan Eve Perry
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#3690564 Review #3690564 is a subjective opinion of poster.
Location
Tacoma, Washington
Loss
$168
Preferred solution
Full refund
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Esha G Aev
Refund
1.0
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@skillshare I joined skillshare and added my credit card no. Next min. I was charged for the entire year and I cancelled the plan immediately. Shameful that you take whooping amounts without acceptance from the customer and there is no way to do a monthly subscription!!
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#3676226 Review #3676226 is a subjective opinion of poster.
Pros
- Good courses
Cons
- No confirmation for withdrawl of money
- No monthly billing cycle
- No clarity in how much money is being taken
Loss
$215
Preferred solution
Full refund
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Vikki S Rld
Unauthorized payment
I have no idea how u have taken money out my account but I would like it bk please and cancel what ever it is that has been subscribed to I have no money because of u please put that 89 pound bk in my account
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#3666413 Review #3666413 is a subjective opinion of poster.
Cons
- Possibly scam
Loss
$89
Preferred solution
Full refund
New Reviewer
Nyjah Jtg
That took my personal info in ran. Over rated
1.0
Rating Details
Price Affordability
Close
So here is a thing that ask for personal info before it acepts any payment, but things already sets up a account, which public. But, basically nonexistent customer support! All I want is to have my account deleted and move on, but they everything in their power to stop you from getting in contact with or providing updates/freeback! It's very shady!
User's recommendation: Just go to online school, or ask friends/family with experience.
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#3648290 Review #3648290 is a subjective opinion of poster.
Cons
- Ask to much personal info
- Bad customer support
- Difficult to cancel subscription
Preferred solution
My account deleted.
New Reviewer
Geovanny G Uoe
Still working to cancel
2.9
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Trying to cancel, but I find it hard to get in contact with a person. I want to get a refund since I don't need the app and don't want it.
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#3618598 Review #3618598 is a subjective opinion of poster.
Location
New York, New York
Pros
- I dont know
Loss
$156
Preferred solution
Full refund
New Reviewer
Ida F Wqf
Cancelled subscription
I singed up for the free trial. I found the classes to be a waste of my time and canceled a couple days later; well within my free trail. A month later I was charged for the membership. When I tried to contact the company I kept getting redirected and the problem was not resolved. Looks like the only way to cancel your membership is to cancel the card used for payment. Disgusting!
User's recommendation: Don't sign up at all not even for the free trial. It is not worth it and they charge your account even after it has been canceled.
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#3598378 Review #3598378 is a subjective opinion of poster.
Cons
- Illegal billing
- You signed me up after i canceled
- Company policies and greed for membership money
Preferred solution
Stop billing me as I have canceled my subscription!!